Front-line Supervisor Training

LEADERSHIP SKILLS AND BEST PRACTICE IN FRONT-LINE SUPERVISION TRAINING COURSE

COURSE DESCRIPTION

The Course will cover all aspects of supervising/ leading a team and will examine ‘Best Practice’ in the daily life of a Supervisor.

The Course is designed to help the attendees to:

Recognise the difference between leading & supervising skills
Develop their individual leadership style
Understand coaching models and styles
Understand the need to prioritise activities
Recognise what ‘compliance’ means
Understand the meaning of ‘Duty of Care’, ‘Chronic Unease’ and ‘Vigilance’
Understand the need for an ‘Operations Management System’ and the supervisors role in its implementation
Understand what ‘Delivering Safety Performance and Production’ means
Understand the term ‘Best Practice’
Understand the term ‘Competence’ and how to develop competence measurement ‘Standards’
Apply key business processes

The Course is conducted in a highly interactive learning environment that is both challenging and stimulating for the attendees. It provides opportunities for them to review ‘Safe Systems of Work’ and their current safety behaviour.

COURSE OUTLINE

The Course contents and therefore the Course duration is entirely flexible and can be built to suit individual client and attendee needs

Delton has two client favoured programme options that have been delivered to worldwide clients:

5-Day Programme

The first two days concentrates on ‘Leadership Skills,’ Managing Versus Leading,’ Delegating & Prioritising, Coaching and Coaching Models, Managing Performance and Introduction to Competency and other leadership and management topics.

The two day sector is then followed by a further ’ three days covering the direct role and responsibilities of the supervisor, including Operations Management Systems, Delivering Safe Production, HSSE and its Management, Common Hazards, Dealing with and Preventing Accidents and a series of ‘Best Practice sessions covering a Day in the Life of a Supervisor, Operational Activities, Execution of Maintenance Programmes, Managing Abnormal Situations, Management Reporting, Competence Assurance, Performance Management and other supervisory activities.

3-Day Programme

This programme is restricted to the 3-Day topics mentioned above and usually applies to delegates who require focused refresher supervisory and line management training, or, supervisors who have completed previous Leadership Courses

WHO SHOULD ATTEND

Existing and Aspiring Supervisors
Lead Technicians
Training Coordinators
Health & Safety Officers/Coordinators

From these target industry Sectors:

Oil and Gas Production (Offshore and Onshore)
LNG Processing & Terminals
Downstream Crude Oil Processing (Refineries)
Petrochemicals Processing

WHAT YOU WILL LEARN

The knowledge that underpins delivering safe operations and production
How to lead a team in an operations environment
How to effectively develop team competencies and tools to get the job done

WHAT YOU WILL ACHIEVE

A Course Completion Certificate endorsed by Delton and the Client, Course workbook & Slides Presentation

Depending upon Client requirements, the opportunity to have the Course accredited and certificated by an International Awarding Body

For further information please contact us by using the form below